12 November 2026

Privacy and your information

Last updated 12 November 2026.

This page explains the bnbHost website's current browsing and contact features. For privacy questions, email contact@bnbhost.ca or call +1 (236) 999 9899.

Contacting bnbHost

You can contact us by phone or email for a property review or a stay enquiry. We use the information you provide to respond and discuss your request. Include only what is needed; do not send payment card details, identity documents, or sensitive financial information by email.

The website's owner-enquiry form is currently disabled. Browsing this site does not subscribe you to marketing emails.

Browsing and stay searches

Website hosting processes technical request information needed to deliver pages and protect the service, such as IP addresses, browser information and request times. The site is hosted on Vercel. Its privacy policy explains its own processing.

Our stays directory uses Guesty for property information, availability and quotes. Search dates and guest counts may be sent to Guesty to answer your request. A search or quote is not a confirmed booking. Our booking infrastructure uses Supabase to cache property information and coordinate requests. The configured database is in Europe; hosting and provider operations can involve processing outside Canada. Read Supabase's privacy policy.

Booking a stay

Requesting a quote sets an essential, secure booking-session cookie that lasts up to two days. It connects your browser to its quotes and checkout; it is not an advertising identifier. If you choose to save guest details, we store your name, email, phone number and acceptance of the terms in Supabase for that checkout. These details are not automatically transferred to the separate booking site.

Scheduled housekeeping removes abandoned checkouts without payment attempts once their quote has been expired for 30 days, and unattached quotes after seven days. If housekeeping is delayed, records remain until it resumes. Records connected to a payment attempt require separate reconciliation and retention handling. Contact us to request access, correction or deletion.

When a booking step takes you to the existing booking service, read the privacy notice and reservation terms displayed there before submitting guest or payment information. The directory does not ask you to send card details or identity documents to bnbHost by email. Reservation, cancellation and payment conditions are shown for the booking you choose.

Native payment and identity verification are disabled in this release. We do not collect card numbers or identity documents through this website.

Cookies and optional measurement

Google Analytics, advertising pixels and optional marketing tracking are not enabled in this release. See cookie information for the current setup. Third-party websites have their own policies.

Your questions and requests

Email contact@bnbhost.ca to ask about information you have shared, request a correction or ask for deletion. Tell us which interaction your request concerns without including identity documents. We may need to verify a request and explain any records that must be retained for a booking, dispute or legal obligation.

We update this page when the website's information-handling features change.

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