1. Introduction

Welcome to bnbHost.ca (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our property management and rental services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information directly from you when you interact with our website or services. This may include:

• Contact details: your name, phone number, and email address

• Property details: property location and information you provide for hosting inquiries

• Booking information: check-in/check-out dates, guest details, or other booking-related data

• Payment details: limited billing information when necessary to process payments securely

• Technical data: IP address, browser type, device type, and pages visited (via analytics tools)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services

• Manage and advertise rental properties

• Communicate booking confirmations and updates

• Improve our website, marketing, and user experience

• Comply with legal and regulatory requirements

We do not sell your personal information to third parties.

4. Sharing of Information

We may share your information only in the following situations:

• Service Providers: with trusted third parties who help us operate our business (e.g., email providers, payment processors, analytics tools)

• Legal Compliance: when required by law or to protect our rights

• Business Transfers: in connection with a merger, sale, or business restructuring

All service providers we use are required to handle your data securely and in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

5. Cookies and Tracking

Our website uses cookies and analytics tools (like Google Analytics) to understand visitor activity and improve performance.

You can disable cookies in your browser settings, though some parts of the site may not function properly.

6. Data Storage and Security

We implement reasonable administrative and technical safeguards to protect your information against unauthorized access, alteration, or destruction.

While no system is completely secure, we continuously work to maintain the integrity of your personal data.

7. Your Rights

You have the right to:

• Access and correct your personal information

• Withdraw consent to our use of your data (subject to legal or contractual obligations)

• Request deletion of your data from our systems

To exercise these rights, contact us at privacy@bnbhost.ca.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

bnbHost.ca
Email: privacy@bnbhost.ca
Vancouver, British Columbia, Canada